Privacy Policy

1. Information We Collect

When you browse or shop with Known Strangers, we may collect information such as your name, email address, phone number, shipping address, billing address and order details.

2. How We Use Your Information

We use your information to process orders, deliver products, provide customer support, improve our website and communicate important updates related to your purchases.

3. Payments

Payment information is securely processed through trusted payment providers. Known Strangers does not store your complete debit or credit card information on our servers.

4. Cookies

Cookies help us remember your preferences, improve website performance and provide a better shopping experience.

We use analytics and advertising cookies from Google (Google Analytics) and Meta (Meta Pixel). They tell us which pages are visited and which products are viewed or purchased, so we can understand how the store is used and measure our advertising. Meta may use this information to show you relevant ads on Facebook and Instagram. These cookies are set only on pages of this website and are not used in the admin area.

These analytics and advertising cookies are used only if you accept them in the cookie banner. If you decline, they are not loaded, and shopping works exactly the same. You can change your choice at any time below, block or delete cookies in your browser settings, and manage ad preferences in your Google and Meta account settings.

Change cookie preferences

5. Sharing Information

We do not sell your personal information. Information is shared only with trusted partners required to process payments, deliveries and essential website services, including Razorpay (payments), Shiprocket (deliveries), Supabase and Vercel (hosting and data), Resend (emails), and Google and Meta for the analytics and advertising described in Cookies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse or disclosure.

7. Your Rights

You may request access, correction or deletion of your personal information by contacting our support team.

8. Contact Us

For any privacy-related questions, please contact us through the Support page or email us at:

knownstranger26@gmail.com